VAT is not included in the price on the offer.
We do not store files received with the inquiry.
The costs of graphic preparation include the usual scope of work for print-ready files; if additional corrections and a larger scope of work are required, the additional work is charged according to the actual costs incurred.
The company Jamnik d.o.o. does not assume responsibility if there are any changes or deviations from the offer. An order based on the desired offer is considered as a signature and agreement with the issued offer.
Only products identified as such on the document are FSC® certified.
If the offer for packaging is on GD board (100% recycled material) and after receiving the design from the client we determine that it is a demanding print (e.g., higher sheet coverage in one colour), the client agrees not to claim complaints due to defects in the board (e.g., spots, small grease stains). In the case of such prints or designs, we suggest the client replaces the GD board with GC board, where these irregularities will not occur, but the replacement requires a price adjustment in accordance with the new offer sent.
The following data that you provided to us for the purpose of sending an official offer – email address, person’s name, company name – will be entered into our database of e-newsletter recipients and used for the purpose of sending e-newsletters to your email address.
You can unsubscribe from e-newsletters at any time by clicking on UNSUBSCRIBE in the received email or by sending an unsubscription request to info@jamnik.si.
The agreed delivery deadline applies only if the buyer provides everything necessary to start production within the agreed timeframe. If, due to reasons on the buyer’s side, the confirmation time takes longer than agreed, the delivery deadline is postponed at least by the time exceeded by the buyer.
For goods stored with us, we are not responsible for defects longer than specified (within 6 months from production).
Upon takeover, the buyer is obliged to report any visual deviations (wet pallet, damage to the pallet, and similar) immediately with a note on the CMR or delivery note; otherwise, we do not recognize complaints.
Complaints
Complaints are considered within 8 days after receipt of goods or for hidden defects within 6 months from production, provided that the goods are properly stored (goods must be stored in a dust-free, dry, and clean room at 15–25 °C, relative humidity 40–60%, protected in foil; open pallets must be re-wrapped after partial use)! Folding boxes that are litho-laminated on both sides are more sensitive to moisture and therefore have a complaint period of up to 30 days after delivery. It is suggested to the buyer to form such folding boxes into their final shape within an appropriate time or within 30 days.
EURO pallets are the property of the company Jamnik d.o.o. and are returnable, unless otherwise agreed. If the buyer does not return the EURO pallets, we charge for them at the market price.
For waste packaging, the prescribed handling is ensured in accordance with the Decree on the management of packaging and packaging waste (Official Gazette of the RS, no. 84/06 with all amendments and supplements). Obligations are transferred to the company EMBAKOM (contract no. 12-ZAV/2013).
In the case of delivery by express mail, we ask you to check the shipment immediately upon takeover, as the provisions below apply if you wish to make a complaint about the shipment. If you notice damage to the packaging upon delivery by express mail, it is necessary to inform the delivery person and, together with them, fill out a damage report. Complaints regarding the content of the shipment are accepted by the sender within 15 days from the date of receipt.
These conditions apply to all offers and orders. By placing an order, you confirm that you are familiar with the taxation conditions.
Jamnik d.o.o.
Medvode, 13/03/2023
